About Document Solutions, Inc
Document Solutions, Inc., a locally owned and operated document management company
located in Monroeville, Pennsylvania, is an authorized sales and service
agency for Xerox, Oce, Kip, HP and Canon that was founded in 1993 and currently
employs over twenty-five people.
Based on sales volume and customer satisfaction DSI consistently ranks in the
top of the 800 Sales and Service companies nationally. Our consistent growth
is a sure measure of our reliability and stability.
Our mission is to be a service company that provides products and solutions in
the area of document management. We are not just a product company; we are a people
company with a proven track record. We haveó
Total devotion to customer satisfaction plus a total satisfaction guarantee
Thousands of satisfied customers
Industry leaders in digital placements confirmed by Buyers Labs document consultants.
We custom order all equipment; we don't just sell what is in inventory.
The Future of Document Production
The Internet is growing at an enormous rate. It has been proven that with more
Internet users printing e-mail and research, page volume has increased over 30%.
Such a change requires all businesses, regardless of size, to have a document
strategy. Studies have also shown that 10% to 20% of a businesses total expenses
are spent on documents (anything from payroll checks to product instruments).
Our goal is to:
- Help you define your document strategy
- Educate your organization on potential solutions
- Recommends products that can grow with your organization
- Assist in the implementation
- Measure customer satisfaction monthly
- Continue with post-install surveys
DSI has 7 technicians in the field in the Pittsburgh
area, all of whom are certified by the manufacturer on specific products with
of seven years' experience. Because we maintain our own parts inventory, we have
one of the quickest response rates in the industry, solving problems the first time. Consequently, we have been highly rated by our customers.
All our products are guaranteed by our equipment manufacturers, proven leaders
document management industry. DSI has the expertise to fulfill all document management
needs, with an absolute devotion to outstanding service, the most comprehensive
acquisition plans, and the most up-to-date value added services.